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IREDELL COUNTY 911 STATISTICS
MONTH | TOTAL CALLS | INBOUND 911 CALLS | % of Calls Answered in 0-10 Seconds | Avg. Answer Time (seconds) | Answer Time Report |
---|---|---|---|---|---|
January | 17,467 | 6,661 | 98.77% | 3.58 | |
February | 16,286 | 6,393 | 98.24% | 4.00 | |
March | 18,219 | 7,096 | 98.56% | 3.90 | |
April | 18,403 | 8,235 | 97.33% | 4.20 | |
May | 20,466 | 9,377 | 97.53% | 4.27 | |
June | 19,694 | 9,213 | 97.96% | 4.24 | |
July | 20,052 | 8,944 | 97.78% | 4.16 | |
August | 19,031 | 7,974 | 96.59% | 4.62 | |
September | 17,423 | 7,263 | 96.19% | 4.84 | |
October | 17,258 | 7,299 | 96.12% | 4.86 | October 2023 |
November | November 2023 | ||||
December | December 2023 | ||||
TOTAL/AVERAGE | 184,299 | 78,455 | 97.51% | 4.27 |
Iredell County Staffing Statistics as of November 2023
CATEGORY | TOTAL POSTIONS | TOTAL POSTIONS FILLED | DESCRIPTION | |
---|---|---|---|---|
OPERATIONAL | 48 | 44 | Call-takers, Dispatchers, Shift Supervisors | |
ADMINISTRATIVE | 12 | 12 | Administrative personnel including (Director, Assistant Director, Quality Assurance, Operations Manager, 911 IT Staff (IT & Radio), 911 GIS & MSAG Specialist | |
PART-TIME | 10 | 5 | Part-time personnel are not included in full-time operational or administrative totals | |
∗APPRENTICES | 4 | 4 |
| |
TOTAL | 74 | 65 |
MONTH | LAW ENFORCEMENT | FIRE | EMS/RESCUE | DSS | PUBLIC RECORDS |
---|---|---|---|---|---|
JANUARY | 30 | 8 | 5 | 111 | 9 |
FEBRUARY | 15 | 14 | 2 | 121 | 11 |
MARCH | 26 | 16 | 1 | 124 | 37 |
APRIL | 11 | 9 | 0 | 94 | 18 |
MAY | 25 | 12 | 0 | 124 | 34 |
JUNE | 32 | 3 | 1 | 114 | 24 |
JULY | 18 | 6 | 0 | 101 | 22 |
AUGUST | 41 | 11 | 0 | 123 | 26 |
SEPTEMBER | 17 | 4 | 0 | 120 | 19 |
OCTOBER | 14 | 11 | 1 | 126 | 26 |
NOVEMBER | |||||
DECEMBER | |||||
TOTAL/AVERAGE REQUESTS | 229 | 94 | 10 | 1158 | 226 |
MONTH | TOTAL CALLS | INBOUND 911 CALLS |
---|---|---|
JANUARY | 18,672 | 6,659 |
FEBRUARY | 16,653 | 5,997 |
MARCH | 19,687 | 6,867 |
APRIL | 18,291 | 6,739 |
MAY | 19,236 | 7,198 |
JUNE | 19,426 | 6,991 |
JULY | 19,837 | 7,339 |
AUGUST | 25,822 | 14,142 |
SEPTEMBER | 18,272 | 7,044 |
OCTOBER | 17,819 | 6,787 |
NOVEMBER | 17,154 | 6,515 |
DECEMBER | 18,423 | 7,033 |
TOTAL/AVERAGE | 229,292 | 89,311 |